Hospitality Insurance Online :: News
SHARE

Share this news item!

Hostplus and MetLife Australia Extend Partnership to Enhance Member Insurance Benefits

Superannuation Fund Strengthens Collaboration with Insurer for Improved Member Services

Hostplus and MetLife Australia Extend Partnership to Enhance Member Insurance Benefits?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Hostplus, a leading Australian superannuation fund, has announced the extension of its group insurance partnership with MetLife Australia until June 2028.
This strategic move aims to elevate the servicing models across claims and underwriting, ultimately delivering stronger outcomes for Hostplus members.

Since the inception of their partnership in 2013, MetLife has played a pivotal role in enabling Hostplus to offer cost-effective group insurance to its members. The extension of this collaboration signifies a commitment to further strengthening their joint efforts in providing innovative and enhanced insurance offerings.

Hostplus CEO David Elia highlighted the significance of this partnership, stating that it unlocks new opportunities to improve service delivery in claims processing and underwriting. These enhancements are designed to provide a more personalised and efficient experience for members, ensuring that their insurance needs are met with greater precision and care.

Currently, Hostplus provides over 865,000 members with Death, Total and Permanent Disablement (TPD), and Income Protection insurance through its partnership with MetLife. The extension of this partnership is expected to bring about several benefits for members, including:

  • Lower Premiums: Continued collaboration may lead to more competitive premium rates, allowing members to enjoy cost-effective insurance coverage.
  • Improved Insurance Terms: The partnership aims to refine policy terms to better align with members' needs and expectations.
  • Enhanced Claims Experience: Efforts will be made to streamline the claims process, reducing turnaround times and improving overall member satisfaction.

For Hostplus members, this development presents an opportunity to review their current insurance coverage and assess how these enhancements may benefit them. It's advisable for members to stay informed about any forthcoming changes and consider consulting with financial advisers to ensure their insurance coverage aligns with their individual financial goals and circumstances.

In summary, the extension of the partnership between Hostplus and MetLife Australia underscores a shared commitment to delivering value-driven insurance solutions. By focusing on service improvements and member-centric initiatives, this collaboration aims to provide Hostplus members with enhanced financial security and peace of mind.

Published:Monday, 11th May 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

Sign in with Google to rate

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

HESTA Announces 12% Reduction in Insurance Fees for Members
HESTA Announces 12% Reduction in Insurance Fees for Members
19 May 2026: Paige Estritori
HESTA, a leading Australian superannuation fund, has unveiled a significant reduction in insurance fees, set to take effect from 1 July 2026. This initiative aims to make insurance coverage more accessible and affordable for its members, aligning with the fund's commitment to enhancing member benefits. - read more
AFCA Supports Insurer's Application of Offset Clause in Income Protection Case
AFCA Supports Insurer's Application of Offset Clause in Income Protection Case
19 May 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently ruled in favour of Nippon Life Insurance in a dispute concerning the application of an offset clause in an income protection (IP) claim. This decision underscores the critical importance of policyholders understanding the specific terms and conditions of their insurance policies. - read more
NEOS Elevates Income Protection with Increased Medical-Free Limits
NEOS Elevates Income Protection with Increased Medical-Free Limits
19 May 2026: Paige Estritori
NEOS has recently announced significant enhancements to its income protection offerings, effective from 11 March 2026. Responding to adviser feedback, the insurer has increased the maximum coverage available without mandatory medical examinations, aiming to simplify the application process for Australians seeking income protection insurance. - read more
High Court Decision Alters Liability Landscape for Marine Insurers
High Court Decision Alters Liability Landscape for Marine Insurers
19 May 2026: Paige Estritori
In a landmark decision, Australia's High Court has unanimously ruled that marine insurers cannot limit their liability for wreck removal and pollution clean-up claims. This ruling stems from the case involving Standard Club UK Ltd, the protection and indemnity (P&I) insurer for CSL Australia, following a 2022 collision at the Port of Devonport, Tasmania. - read more
QBE and Aurora Revolutionize Yacht P&I Insurance with Automation
QBE and Aurora Revolutionize Yacht P&I Insurance with Automation
19 May 2026: Paige Estritori
QBE, in collaboration with insurtech firm Aurora, has launched a fully automated underwriting system for Yacht Protection & Indemnity (P&I) insurance. This innovative platform streamlines the underwriting process, handling tasks from broker submissions to policy issuance without manual intervention. - read more
Click for more Insurance News


Hospitality Insurance Articles

Essential Insurance Types Every Cafe Owner Should Consider
Essential Insurance Types Every Cafe Owner Should Consider
Running a cafe is more than just serving delightful coffee and snacks; it's about creating an experience and ensuring that experience is safeguarded. While the hospitality industry can be incredibly rewarding, it's not without its risks. This is where the importance of insurance comes into play, acting as a crucial safety net for cafe owners. - read more
Understanding Hospitality Insurance: Considerations for Aussie Business Owners
Understanding Hospitality Insurance: Considerations for Aussie Business Owners
Hospitality insurance is a crucial component for businesses within the hospitality sector, offering coverage for a range of incidents that could potentially derail operations. It's designed to protect establishments like hotels, restaurants, and event venues from various risks such as liability claims, property damage, and interruption of services. - read more
Why Tailored Insurance is Essential for Your Hospitality Business
Why Tailored Insurance is Essential for Your Hospitality Business
In the bustling world of hospitality, the right insurance can make all the difference for your business. Tailored insurance, as the name suggests, involves customising your insurance policy to meet the specific needs and risks associated with your industry. This personalised approach ensures that you are not overpaying for unnecessary coverage while also safeguarding your business against potential threats. - read more
What Hospitality Business Owners Need to Know About Income Protection Insurance
What Hospitality Business Owners Need to Know About Income Protection Insurance
The Australian hospitality industry is renowned for its vibrancy, yet it also faces significant challenges. With fluctuating demand, seasonal changes, and unpredictable external factors such as economic downturns and pandemics, hospitality businesses often operate in a high-risk environment. For hotel operators, the stakes are even higher due to substantial investments in property, staff, and customer service. - read more
Tips for Finding the Best Hospitality Insurance Coverage
Tips for Finding the Best Hospitality Insurance Coverage
Tailored insurance is a type of insurance policy that's specifically designed to meet the unique needs of a particular business or industry. Unlike one-size-fits-all policies, tailored insurance provides a more customized approach, ensuring that the coverage fits the specific risks and requirements of the business. - read more

Knowledgebase
Double Indemnity:
A clause or provision in a life insurance policy that doubles the payout in cases of accidental death.

Quick Links: | Hospitality Business Insurance | Insurance For Hospitality | Hospitality Insurance | Public Liability Insurance Hospitality | Stock And Contents Insurance | Commercial Vehicle Insurance Hospitality | Income Protection For Hospitality | Bar Insurance Policies | Small Business Insurance Hospitality | Hospitality Insurance Quotes | Insurance Brokers Hospitality Industry
This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.
IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.